devices · HX One · reference · levels

levels

Two settings in a global menu decide whether the HX One sounds like the demo or sounds broken. Neither is a tone control.
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sound
firmware
HX One 3.10
Why this page exists

A thin, quiet, harsh or fizzy sound usually comes down to two settings, and neither is a tone control. One is what you told the box your instrument is. The other is what you told it your speakers are. Get both right and the preset that sounded broken sounds like the demo. The HX One manual is the only one in the family that gives Instrument and Line in numbers.

HX One Owner's Manual

first, tell it what you plugged the outputs into

These live in the Settings View, not Global Settings. Hold the EFFECT knob for a second, then page to page 3: Out Level. Instrument is −10 dB, for the input of another pedal or an amp. Line is +4 dB, for outboard gear.

Out Level
The instrument input on a guitar or bass amp
Instrument
The guitar input of a stompbox or another multi-effect
Instrument
The instrument-level effects return of an amp—four-cable method, or post effects
Instrument
The inputs of a studio rack effect, or a mixer
Line
HX One Owner's Manual

then tell it what you plugged in

Same screen, In Level. Instrument suits electric guitar and bass; Line suits anything already at line level.

In Level
A guitar or bass with passive pickups
Instrument
A guitar or bass with very loud active pickups
Instrument or Line, by ear
A keyboard, synth, or drum machine
Line

Distortion that appears on loud notes and disappears on quiet ones is clipping, not the effect model. Turn the input down before you reach for a tone control.

The rest of it

impedance is per preset here, on page 2

The Settings View carries an Input Z parameter, stored per preset, not globally. Line 6 suggest experimenting with it: it changes the tone and feel of your instrument, and it can be set to suit the particular effect model that preset is running.

the loop's position is a level decision too

I/O Config on the same screen sets whether the Send and Return jacks act as an insert. Insert Position places the HX One's own effect before or after that loop. With I/O Config on Insert, set Bypass Type to DSP, not True. On True bypass the Send and Return jacks stop carrying signal when the pedal is bypassed, which looks exactly like a dead loop.

no Global EQ on this one

The bigger Helix boxes carry a Global EQ for compensating on the day. The HX One does not. Fix a room in the preset or on whatever it is plugged into.

watch the block levels too

Every block has its own Level parameter, and Line 6's advice is to leave it at 0.0 dB on most of them. Nudge three or four in a row and the output can clip while each setting still looks reasonable.

HX One Owner's Manual
If it still sounds wrong

Levels are half of it. The other half is the cab block: on into anything full-range, off into anything that ends in a real guitar speaker. With both right, little else can make it sound broken.

Rig setup—cabling and the cab block, per rig

gridleak presets don't install on HX One yet. the amps are all in the catalog.

the catalog →