fix it

The modeler is in a different footswitch mode . Fix: In Play view, press ◀ PAGE or PAGE ▶ to cycle through Stomp, Scroll, Preset and Snapshot.

There is no save button . Fix: Hold HOME and press ACTION. The word SAVE printed under the Upper Knob describes that gesture, not the knob.

The supply cannot deliver 3 amps . Fix: It needs 9 V at 3 A from a single output, which most isolated pedalboard supplies cannot give. Use the adapter that came with it. Line 6 recommend nothing else.

You are on firmware older than 3.0 . Fix: Update the firmware. Version 3.0 raised the cap from six blocks to eight, and it is free.

Stereo blocks cost double . Fix: Make anything mono that does not need to be stereo. Into a single amp or a mono desk feed, every block can be mono.

Separate Amp and Cab blocks . Fix: Use a single Amp+Cab block instead. It takes one position instead of two.

A cab block is running into a real guitar amp . Fix: Bypass the cab. A real amp and speaker need no speaker simulation. Turn it on for headphones, a powered speaker or the desk.

You are only using the RIGHT output . Fix: Use L/MONO for a mono rig. The right jack alone gives you half the signal.

Three knobs cannot show everything . Fix: Press ◀ PAGE ▶ in Edit view. Most blocks have several pages of parameters.

It is on a hold, not a press . Fix: Hold FS3 to open the tuner. Touching it opens the tempo panel.

Snapshot Edits is set to Discard . Fix: Global Settings > Preferences > Snapshot Edits sets this. Recall (the default) keeps your changes as you left them. Discard returns the snapshot to its last-saved state. Discard suits playing live and loses edits while you are building. Hold BYPASS and press SAVE to flip it at any time. The camera icon on the Home screen is gray for Recall and red for Discard.

Nothing has been changed in it yet . Fix: An unedited snapshot carries the state you arrived with. It becomes its own sound the moment you change something in it. Nothing is broken.

It recalls whichever snapshot was active when the preset was saved . Fix: Saving a preset stores all of its snapshots and remembers which one you were on. If a song should always start on the intro sound, select that snapshot and then save. The choice is made at save time, not at load time.

That block's Trails setting is Off . Fix: Trails Off mutes repeats and decays the moment the block is bypassed. Trails On lets them ring out, through a bypass and through a snapshot change. It is set per block, so check every delay and reverb.

This browser has no WebUSB, which one-click install uses to reach the HX Stomp . Fix: Open this page on a computer in Chrome or Edge, or download the file and import it with HX Edit.

HX Edit holds the USB connection exclusively while it runs . Fix: Quit HX Edit completely, then connect again. Closing its window does not quit the app.

The modeler is off, or the USB cable is not plugged into the computer . Fix: Connect your HX Stomp via USB and power it on.

Nothing was picked in the browser prompt . Fix: Click connect again and pick your HX Stomp in the browser prompt.

HX Edit is holding the USB connection . Fix: Quit HX Edit if it is running, then connect again.

HX Edit or the modeler’s own screen was busy with the preset list . Fix: Quit HX Edit, leave the modeler on its home view, then read the list again.

No setlist slot was chosen . Fix: Pick a setlist and slot—the first empty one is pre-selected. A used slot shows what it will overwrite.

The write finished but reading the slot back did not show the new preset . Fix: Check the slot on the modeler. If the old preset is still there, install again.

HX Edit was open and refused the write for the modeler . Fix: Quit HX Edit, then install again.

The connection dropped part-way through . Fix: Reconnect the modeler and install again.

The modeler plugged in is not the model picked in “Your modeler” . Fix: Pick the model the message names in “Your modeler” above, then connect again.

Another preset is still being sent . Fix: Wait for it to finish, then send the next one.

One-click install isn’t available in this browser or on this device . Fix: Download the .hlx preset file. Open HX Edit and connect your HX Stomp via USB. Drag the .hlx onto a slot in the preset list. The modeler saves it.

The connection or the modeler stopped answering mid-install . Fix: Quit HX Edit, reconnect the HX Stomp, then try again.